WebRespond: Implementation & Trouble Shooting FAQ

The following document is provided to address specific questions that arise in the process of implementing WebRespond v2.1.  This file is dynamic and will reflect questions provided by users.  If your problem is not addressed in this FAQ, please contact the author at gollmers@cedarville.edu.
 

Implementation

1.  How many questions can WebRespond handle?
WebRespond can handle up to 200 questions per master file.  Any questions beyond 200 will be ignored.  If more questions are needed, the author can be contacted to provide a version that can handle more.
2.  How many login names and passwords can WebRespond handle?
WebRespond can handle up to 200 login names and their corresponding passwords.  If more names are needed, the author can be contacted to provide a version that can handle more.
3.  How do I change the text on the opening page to customize it to my quiz or survey?
WebRespond comes with a file 'wrlook.txt'.  Look for the tag pair <INTROPAGE>...</INTROPAGE>.  The text between these tags is displayed on the opening page of WebRespond.  Some formatting can be achieved by using HTML tags supported by WebRespond.  This changed 'wrlook.txt' file should be placed in the same directory as the web pages calling WebRespond.  These changes will only be used if you have registered your copy of WebRespond and have placed the file 'wrlook.ser' in the same directory as your web pages calling WebRespond.
4.  How do I change the text on the closing page to customize it to my quiz or survey?
WebRespond comes with a file 'wrlook.txt'.  Look for the tag pair <ENDPAGE>...</ENDPAGE>.  The text between these tags is displayed on the opening page of WebRespond.  Some formatting can be achieved by using HTML tags supported by WebRespond.  This changed 'wrlook.txt' file should be placed in the same directory as the web pages calling WebRespond.  These changes will only be used if you have registered your copy of WebRespond and have placed the file 'wrlook.ser' in the same directory as your web pages calling WebRespond.

Trouble Shooting

1.  Email is not being sent to the address specified in the <REPORTADDRESS> tag.
When sending email, the default behavior of WebRespond is to connect to the server providing the class files for WebRespond.  This is a security feature of the Java language.  Therefore, the server on which you have WebRespond installed must be able to handle email.  If your system administrator does not want open access to his server for email, you will need to have a special email account established on this server and that is the address you must use in the <REPORTADDRESS> tag.  Your system adminstrator can then set up an echo option on this special email account in order to forward the email to your regular email account.
If WebRespond is used as an application, then the <EMAILHOST> tag must contain the address of a server accessable to the computer running WebRespond.  If there is a firewall between your computer and the host server, the email will fail.  If you specify the emailhost while running WebRespond in a web browser, an attempt will be made to access the specified server.  This attempt will fail unless WebRespond is registered as a trusted applet.  You can register WebRespond as a trusted applet by using the appropriate software provided by Microsoft for Internet Explorer use or by Netscape for Netscape Navigator use.  The author has not worked through the details of providing a trusted applet although that is a possibility for future development.